Terms & Conditions

1. Agreement to these Terms

By accessing or using JolPass—including creating an account, signing in with email or Google, submitting or approving relationship "permission" requests, using Brownie points, purchasing points, inviting friends, or interacting with leaderboard or squad features—you agree to be bound by these Terms & Conditions and our prevailing policies referenced here. If you do not agree, do not use the Service.

2. The Service

JolPass is an online entertainment and lifestyle application that lets users create, track, and gamify informal relationship "requests" between consenting adults, earn and spend in-app Brownie points, and access related collateral (such as illustrative certificates). The Service is delivered through our website (including third-party-hosted infrastructure).

JolPass is not law practice, counselling, mediation, or a dispute-resolution service. Content you configure (including templates and certificates) may be humorous or illustrative; it does not create binding legal obligations between you and any other person unless you separately choose to comply outside the app. You are solely responsible for your real-world decisions and obligations.

3. Who may use JolPass

You represent and warrant that you:

• Are at least the age of majority in your jurisdiction (typically 18+);
• Have capacity to agree to these Terms;
• Use the Service for personal purposes (not in violation of sanctions, fraud, or applicable law).

4. Accounts and security

Accounts may be secured by email/password and/or federated login (such as Google). You must provide accurate information and safeguard your credentials. You are responsible for activity under your account. Notify us promptly if you suspect unauthorized access—we may provide contact details in-product or via official channels listed on www.jolpass.com.

We may suspend or terminate accounts that violate these Terms, misuse the Service, threaten security, or as required by law or payment-network rules.

5. Brownie points (virtual balance)

Brownie points are a limited, revocable licence to engage with in-app features and gamification—they are not currency, commodities, securities, stored value, financial instruments, or property. Points have no cash value, cannot be redeemed for money by us unless we explicitly offer otherwise in writing within the Service (we do not), and are non-transferable except as the Service expressly allows (typically not at all between users outside the mechanics we provide).

We may award, deduct, expire, rebalance, or modify point rules, earning rates, bundles, promotions, caps, or related mechanics with reasonable notice when practicable—but we may immediately correct abuse, exploits, or errors. Unused points confer no vested right beyond what the Service expressly states at any given time.

7. Payments, taxes, processors

PayPal handles card and wallet rails subject to PayPal's agreements and privacy policy. We do not retain full card numbers. You agree to indemnify and hold us harmless from claims arising from wrongful or abusive chargebacks, except where prohibited by law.

8. Acceptable use

You agree not to:

• Use the Service to harass, coerce, impersonate without consent, or harm others;
• Circumvent security, quotas, fulfilment guards, billing, or access controls;
• Upload unlawful content, malware, or infringe intellectual property;
• Use automated scraping, credential stuffing, or excessive load incompatible with ordinary personal use;
• Misrepresent yourself or spoof payment events.

9. Content and licences

You retain rights in content you contribute; you grant us a worldwide, royalty-free licence to host, process, encrypt, transmit, and display such content strictly to operate, secure, analyse, backup, improve, promote (where lawful), or comply with regulation in connection with the Service.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, THE SERVICE AND ALL RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT BUGS WILL BE CORRECTED.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMISSIBLE UNDER LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS (WHETHER UNDER CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) IS LIMITED TO THE GREATER OF (I) ONE HUNDRED US DOLLARS (USD $100), OR (II) THE TOTAL AMOUNT YOU ACTUALLY PAID US FOR BROWNIE POINT PURCHASES VIA OUR CHECKOUT WITHIN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

WE WILL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR LOSS-OF PROFIT / GOODWILL DAMAGES, OR FOR RELATIONSHIP, EMOTIONAL, OR REPUTATIONAL HARM, EVEN IF FORESEEABLE AND EVEN IF YOU TOLD US IT COULD OCCUR—EXCEPT WHERE LAW FORBIDS SUCH LIMITATION.

12. Third-party services

The Service integrates infrastructure and SDKs operated by Google, PayPal, and others—their terms and privacy policies also apply to your use.

13. Intellectual property — JolPass

JolPass branding, UX, codebase, selectable templates beyond your personalised input, aggregated analytics, and marketing assets remain our proprietary material or licensors' IP. Except for the licences we expressly grant above, nothing transfers.

14. Suspension / termination

You may stop using JolPass anytime. Upon termination eligible paid points balances may lapse per policy; accrued obligations (including chargebacks pursued in bad faith) survive.

15. Updates to Terms

We may revise these Terms. Material changes where required will be surfaced in-product or dated here. Continued use after effectiveness constitutes acceptance; if you disagree, discontinue use—your statutory rights beyond that remain unaffected where mandated.

16. Miscellaneous

• Severability — if a clause is unlawful, remainder stays effective.
• Assignment — we may assign in connection with restructure/acquisition subject to lawful notice.
• No waiver — omissions are not enduring waivers.
• Entire agreement — these Terms (plus expressly referenced notices) embody the entirety of the agreement about the stated subject superseding contradictory oral statements.
• Governing law — excluding conflict rules, excluding where your mandatory local consumer laws provide otherwise—these Terms are governed by South African law and disputes subject to competent courts therein, provided we may seek injunctive relief or enforce payment judgements where assets sit.

If you reside in a jurisdiction whose laws require a different forum (for example certain EU member states), mandatory consumer provisions may apply in addition to or instead of parts of this section.

17. Contact

For questions about these Terms, reach us at contact@jolpass.com, or use the support path provided in the Service or on www.jolpass.com. We do not guarantee response times for non-security matters.